Welcome to Westgate Surgery

Dates the surgery will be closed in the afternoon

The surgery will be closed from 1pm onwards on the following dates until 8am the following morning. This is so that the GP's, nurses and non-clinical staff can have essential training.

  • Thursday 24th October
  • Wednesday 27th November
  • No closure in December

Flu Vaccination Dates

PLEASE NOTE: Patients OVER the age of 65 can book online for their vaccination.

Saturday 14th September

Saturday 5th October

Saturday 26th October

Please see attached our patient flu newsletter which highlights which date suitable for you.

Flu Patient Newsletter

 

Patient Survey Result 2019

This report gives the responses given to this year’s patient survey conducted by Ipsos MORY for NHS England for all practices in Thanet against the national average. We would like to thank all patients who were sent the survey and took the time to complete and return it.

We are pleased that patients of Westgate Surgery have answered positively and that we score better than the national average in all areas. We want to continue to build on this improving services for patients and for those working with us.

Since the last survey we have improved the telephone system and provided training for reception staff in dealing with calls and this has been reflected in our improving results in these areas.

Actions we are planning in the coming months include

  • Further improving how we use practice website to make information more accessible to patients and
  • Offering patients a choice of appointments for routine things at times that suit them better.

If you have further suggestions on how we can improve your services please message westgatesurgery1@nhs.net

We would like to thank our super team for working hard and making Westgate Surgery a caring place for patients and their families

Nicky Macdougald

Practice Manager

Managing Minor Illnesses

Please talk to a pharmacist for advice on self-limiting or minor conditions.

Did you know that you can buy items without a prescription from your local pharmacy or supermarket? Sometimes the cost of a prescription is more than the cost of the actual medication brought over the counter. Help the NHS and yourself by buying these items directly.

Please see the below link for more information.

Prescribing of over the counter medicines is changing