Westgate Surgery

01843 831335

Appointments

Please remember appointments for routine issues or non-urgent advice can be booked in advance and online via online access or the NHS App.

If calling to book a routine consultation please refrain from calling at 8am, we would recommend calling later in the morning or afternoon to allow access early morning for patients with urgent issues.

For urgent/same day advice please call early morning, telephone lines are open from 8am.

Consultations with your doctor

We are continuing to book consultations initially with your doctor. They will call you with your preferred number, please ensure the number we have is correct. They will also try their best to accommodate your preferred times for a call back. During the consultation the doctor will discuss your concerns and decide how best to manage them, This may be arranging a face-to-face appointment or arranging blood tests or other investigations before they see you.

Extended Hours

We offer early morning nurse appointments between 7am and 8am on Wednesdays and Thursdays.

We offer evening consultations with an advanced Nurse Practitioner until 8pm on Thursdays.

Women’s Health 

We offer consultations with a female Advanced Nurse Practitioner on Thursday and Friday mornings for our female patients wanting to discuss any female related issues. Please speak to the reception team to arrange a consultation.

Muscular Pain

We offer consultations with a First Contact Physiotherapist, who can offer advice and treatment to muscular; you do not need to speak to the doctor before booking a consultation. Based at the practice on Wednesday afternoons with additional options for a consultation on other days at local practices. Please speak to the reception team to arrange a consultation.

Social Prescriber

We offer appointments with staff trained to help with non-medical problems, including form filling, financial and housing concerns, bereavement, loneliness or help to access other services and clinics.

Home Visiting Service

If possible please try to telephone reception before 10am if you require a home visit. Your doctor may phone first to see if they can deal with the problem over the phone. They will then decide who should visit with acute problems referred to the local home visiting service, who will arrange further care if needed.

Home visits are only available for patients who are housebound because of illnesses or disability.