Westgate Surgery

01843 831335

Patient Information

Access To Medical Records

The practice is registered and complies to the Data Protection Act 2018 (DPA 2018) and GDPR. Any request for access to notes by a patient, patient’s representative or outside body ... [continue] Access To Medical Records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints And Compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager. Every effort will be ... [continue] Complaints And Compliments

Ear Syringing

Please be aware the surgery are no longer offering appointments for ear syringing and instead are promoting self-care. Please see leaflet attached for guidance on managing blocked ears. We fully ... [continue] Ear Syringing

How To Register

If you live within the surgery catchment area you will be able to register with this surgery.  Our catchment spans any one living in a CT8 postcode. Appointments are available Monday ... [continue] How To Register

Managing Minor Illness

Please talk to a pharmacist for advice on self-limiting or minor conditions. Did you know that you can buy items without a prescription from your local pharmacy or supermarket? Sometimes ... [continue] Managing Minor Illness

Named GP

All patients have a named accountable GP, this is the GP you are registered with and they are responsible for your care at the practice. If you do not know who this ... [continue] Named GP

Patient Champion

We have appointed one of our team members to act as patient champion, Michele will help any patient who is struggling to navigate through the health care system. If you ... [continue] Patient Champion

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient Confidentiality

Patient Information Leaflets

Older People’s leaflet Bi-fold version – July 2019 Blocked Ears (wax) self-care guidelines July 2019 How your Doctor works Leaflet – July 2019 24hr Blood Pressure monitoring – Sept 2019 ... [continue] Patient Information Leaflets

Patient Rights And Responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient Rights And Responsibilities

Patient Survey Result 2019

This report gives the responses given to this year’s patient survey conducted by Ipsos MORY for NHS England for all practices in Thanet against the national average. We would like ... [continue] Patient Survey Result 2019

Pneumonia & COPD

Our colleagues in Public Health are predicting a surge in the number of people who will get pneumonia over the next couple of weeks. It is important that if you have COPD ... [continue] Pneumonia & COPD

Practice Boundary

The Westgate Surgery is a practice mainly for patients living in Westgate or the CT8 postcode area. We have an extended boundary area for existing registered patients ONLY, which extends up to Rancorn Road in Westbrook/High Street ... [continue] Practice Boundary

Primary Care Network

We are part of the Coastal and Rural East Kent (CARE) network with Birchington Medical Centre, Minster Surgery, Ash Surgery, Broadstairs Medical Practice and St. Peters Surgery, Dr Walton has ... [continue] Primary Care Network

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Supply of medication for patients travelling abroad

Policy for Supply of Medicines for Patients Travelling Abroad   This policy outlines the procedure for patients travelling abroad for short and long periods of time. NHS Policy By law, ... [continue] Supply of medication for patients travelling abroad

Thanet Rock Hunters

If you are interested in keeping fit, we have created our very own NHS rocks and hidden them in various places! If you find any of our rocks please take ... [continue] Thanet Rock Hunters

Violent Or Abusive Behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent Or Abusive Behaviour

Westgate Surgery new slogan

This slogan has been agreed following discussion with our patient focus group and staff it has been chosen for its powerful simplicity, this slogan offers a declaration that our aim ... [continue] Westgate Surgery new slogan

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