Westgate Surgery

01843 831335

Patient Information

Access To Medical Records

The practice is registered and complies to the Data Protection Act 2018 (DPA 2018) and GDPR. Any request for access to notes by a patient, patient’s representative or outside body ... [continue] Access To Medical Records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints And Compliments

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager. Every effort will be ... [continue] Complaints And Compliments

How To Register

If you live within the surgery catchment area you will be able to register with this surgery.  Our catchment spans any one living in a CT8 postcode. Appointments are available Monday ... [continue] How To Register

Named GP

All patients have a named accountable GP, this is the GP you are registered with and they are responsible for your care at the practice. If you do not know who this ... [continue] Named GP

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient Confidentiality

Patient Information Leaflets

Blocked Ears (wax) self-care guidelines July 2019 How your Doctor works Leaflet – July 2019 24hr Blood Pressure monitoring – Sept 2019 Audiology Hearing Aid Replacement Information Leaflet- Jul 2019 ... [continue] Patient Information Leaflets

Patient Rights And Responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient Rights And Responsibilities

Practice Boundary

The Westgate Surgery is a practice mainly for patients living in Westgate or the CT8 postcode area. We have an extended boundary area for existing registered patients ONLY, which extends up to Rancorn Road in Westbrook/High Street ... [continue] Practice Boundary

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Violent Or Abusive Behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent Or Abusive Behaviour

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