60 Westgate Bay Avenue, Westgate-on-Sea, Kent, CT8 8SN | Tel: 01843 831335

Patient Information

A Veteran Friendly Practice

We have been accredited as a Veteran Friendly Practice. If you have not informed us that you are a regular or a reservist veteran, please email kmicb.westatepatient@nhs.net so we can ... [continue] A Veteran Friendly Practice

Access to Medical Records

The practice is registered and complies to the Data Protection Act 2018 (DPA 2018) and GDPR. Any request for access to notes by a patient, patient’s representative or outside body ... [continue] Access to Medical Records

Carers

If you are a carer and your care status has changed or are looking to become a carer, please email us at tccg.westgateadmin@nhs.net so you can be offered the right ... [continue] Carers

Changing Your Contact Details

To update details like your name, address, phone numbers or email address: Email us on kmicb.westgatepatient@nhs.net Phone or visit the surgery from 8am to 6:30pm. Change of address If you ... [continue] Changing Your Contact Details

Complaints and Feedback

Complete Our Feedback Form (Friends and Family Test) Please tell us about your experience with the surgery. We’ll use your feedback to improve our service. Feedback Form (Friends and Family ... [continue] Complaints and Feedback

Managing Minor Illness

Please talk to a pharmacist for advice on self-limiting or minor conditions. Did you know that you can buy items without a prescription from your local pharmacy or supermarket? Sometimes ... [continue] Managing Minor Illness

Patient Champion

We have appointed one of our team members to act as patient champion, Michele will help any patient who is struggling to navigate through the health care system. If you ... [continue] Patient Champion

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient Confidentiality

Patient Information Leaflets

Our Audiology Service Charge for Lost or Damaged Aids Older People’s Leaflet Bi-fold version – July 2019 EPS Information Sheet How We Use Your Health Records – July 2019 Test ... [continue] Patient Information Leaflets

Patient Rights and Responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient Rights and Responsibilities

Pneumonia & COPD

Our colleagues in Public Health are predicting a surge in the number of people who will get pneumonia over the next couple of weeks. It is important that if you have COPD ... [continue] Pneumonia & COPD

Primary Care Network

We are part of the Coastal and Rural East Kent (CARE) network with Birchington Medical Centre, Minster Surgery, Ash Surgery, Broadstairs Medical Practice and St. Peters Surgery, Dr Walton has ... [continue] Primary Care Network

Registering with Us and Named GPs

The Registration Process To register with us, you have to live within the CT8 postcode. You can register online. Click this link to register with Westgate Surgery. You can also ... [continue] Registering with Us and Named GPs

Requests to Change GP Within the Practice

Westgate Surgery runs a personalised list system. This means we assign you and your family with a GP when you register. You’ll always see this GP unless they’re on annual ... [continue] Requests to Change GP Within the Practice

Statement of Fees – Chargeable NHS Services

Please see the PDF file below which details our Statement of Fees Policy: Statement of Fees

Supply of Medication for Patients Travelling Abroad

Policy for Supply of Medicines for Patients Travelling Abroad This policy outlines the procedure for patients travelling abroad for short and long periods of time.   NHS Policy By law, ... [continue] Supply of Medication for Patients Travelling Abroad

The Menopause and HRT

Written by Dr Camilla Janssen – updated May 2022 (New Forest Primary Care Network) The menopause is a natural part of ageing that usually occurs between 45 and 55 years ... [continue] The Menopause and HRT

Threatening, abusive or violent behaviour

Threatening, abusive or violent behaviour towards any of our staff or patients will be dealt with inline with the practice Zero tolerance policy. This kind of behaviour could result in ... [continue] Threatening, abusive or violent behaviour

Your Data

As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled in ways ... [continue] Your Data

Date published: 8th October, 2014
Date last updated: 27th November, 2019