Westgate Surgery

01843 831335

Repeat Prescriptions

Prescription ordering

In line with national guidance all repeat prescription requests must now be made through on line access. All patients are encouraged to come into the surgery and pick up a password for electronic access.

The reception team will give you details of how to access the system and a password if you just show them some identification

If you have already registered with the online system, please click here to order your prescription.

Repeat prescriptions

If you are on long term medication your doctor will advise you about our repeat prescription service.  Please allow two clear working days excluding weekends or bank holidays, before collecting your repeat prescription.  Requests for repeat prescriptions are not taken by fax or telephone.  Telephone requests are only accepted for housebound patients.

We operate a ‘repeat dispensing’ service for patients on regular medication.  If you would like to know more about whether you are suitable for this service, please speak to your doctor.

As we are not a dispensing practice there is a prescription collection service operated by the local chemists.  If you require this service please ask the reception team. All the local chemists operate a collection service.

We are now using the NHS Electronic Prescription Service (EPS). EPS means your prescriptions can be sent electronically to your chosen chemist. For further information please ask at reception or alternatively visit your preferred chemist who will be able to arrange this for you.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

Please see our 2019 prescription charter here.

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