60 Westgate Bay Avenue, Westgate-on-Sea, Kent, CT8 8SN | Tel: 01843 831335

Complaints and Feedback

Complete Our Feedback Form (Friends and Family Test)

Please tell us about your experience with the surgery. We’ll use your feedback to improve our service.

Feedback Form (Friends and Family Test)

 

Our Patient Participation Group (PPG)

You can get more involved with the surgery by joining our PPG. In group meetings, patients and practice staff can discuss ways to implement changes that will improve the service we provide you.

To join our PPG, please either complete the form below or join our dedicated Facebook group.

 

Making a Formal Complaint

If an issue can’t be resolved at the time it happens, you may wish to make a formal complaint. To do this, please email our Practice Managers via [email protected]

You can find more details regarding complaints in our ‘Listening, Responding, Improving’ Leaflet.

Listening, Responding, Improving Leaflet

Date published: 12th December, 2023
Date last updated: 2nd April, 2025