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Tuesday 11th August Telephone Problems

There is a probelm with our telephone system affecting a number of GP practices and community clinics, we have no incoming calls. The engineers are working to resolve this as soon as possible, please keep trying our number.

Alternatively please book on line if you have a password or if possible visit the surgery and we wil do all that we can to assisit

Welcome to Westgate Surgery

Philosophy of Care

We aim to provide quality care  and have for many years managed this through GPs having their own list of patients

Knowing who your GP is and who has responsibility for your care is now being rolled out across the country by the Government.  All patients at Westgate should know who their GP is but if you are unsure just check with reception.

The link below outlines Westgates committment to providing a quality service  the residents of Westgate, if you have any comments please let us know

Westgate Surgery Philosophy of Care

Friends and Family Test

We are keen to receive feedback from our patients

Please visit  and tell us what you think about our care

I Want Great Care Feedback

We will share the results on our website and with our patient group and agree actions with them to address any issues that are raised.

Which service should I use if I need urgent advice?

pdf Please click on link for advice on how to access urgent care services

Health Help Now

 The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact.

Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now web app can guide you to the service that will help you best.

New features available on the Apple and Android versions include a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, save favourite pages from Health Help Now and view other useful apps.

Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions.

Health Help Now also offers reliable health advice and links to other useful websites. Available at, it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.

Why not download it to your device now so you have it to hand when you need it?

If you don’t have internet access, or if you need medical help fast but it isn’t a 999 emergency, dial 111. 

Online Prescriptions

Important: We are changing the system for ordering repeat prescriptions.  Learn More..

(Site updated 30/12/2015)
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